Shipping Policy

Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Domestic Shipping (United States)

  • Standard Shipping: $10.00 (5-7 business days)
  • Expedited Shipping: $20.00 (2-3 business days)
  • Overnight Shipping: $35.00 (1 business day)
  • Free Standard Shipping on orders over $100

International Shipping

We ship to select countries worldwide. International shipping costs vary by destination and will be calculated at checkout. Delivery times range from 7-21 business days depending on the destination.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

NEWNEL is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Questions

For any questions related to shipping, please contact us at newnel.management@gmail.com or call us at +1 (437) 228-1524.

Shipping Policy

Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Domestic Shipping (United States)

  • Standard Shipping: $10.00 (5-7 business days)
  • Expedited Shipping: $20.00 (2-3 business days)
  • Overnight Shipping: $35.00 (1 business day)
  • Free Standard Shipping on orders over $100

International Shipping

We ship to select countries worldwide. International shipping costs vary by destination and will be calculated at checkout. Delivery times range from 7-21 business days depending on the destination.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

NEWNEL is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Questions

For any questions related to shipping, please contact us at newnel.management@gmail.com or call us at +1 (437) 228-1524.